Returns & Exchanges

We want you to be more than 100% happy with your purchase from the Natural Harry concept store.

So if you are unhappy for any reason, we’ll gladly accept returns within 7 Business Days of your purchase.*

Items need to be in original condition, with all swing tags and unworn. Once your return arrives to us, we will review it and contact you via email in regards to processing your refund/exchange. To return/exchange: Please notify us via email within 48hours to confirm your Return and/or Exchange with us, and you will then need to Post the items back to the below address with a return satchel included:

Natural Harry  Retunrs
72a Garden St
East Geelong
VIC 3219

*Excludes: Sale Items, Earrings, Swimwear, and Underwear (Non Refundable or Exchangeable)

International Shipping Returns – You need to email with what you are after + your address so that we can add shipping cost to your order and generate an invoice for you.

Please read the Care Instructions tag when your garments arrive, as some pieces are Hand Wash Only. For further information please feel free to contact us via email.


There is a flat rate of $10 shipping on each order placed. Regardless of quantity and amount.

Items are express posted to you and processed within 3 working days from receiving the order.

Size Guide

Rough Guide:

XSmall – 6/8
Small – 8/10
Medium – 10/12
Large – 14/16
XL – 18/20

Please email us for specific garment measurements or any further questions.

Natural Harry Privacy Policy


When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.


We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

The Site is not intended for individuals under the age of 16.

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at or by mail using the details provided below:

Address: 72A Garden Street, East Geelong, VIC, 3219, Australia